Niagara Falls Tour Cancellation Policy | YeHa Niagara Tours
Clear, fair, and transparent cancellation terms
Learn about our Niagara Falls tour cancellation policy for both small group and private tours from Toronto. We offer flexible booking options and transparent refund terms to give you peace of mind.
✅ Free cancellation up to 24 hours before your scheduled tour
❌ Cancellations within 24 hours are non-refundable
✔ Book with confidence – flexible cancellation options available
Our tours are small and often sell out in advance. Last-minute cancellations make it difficult to fill spots, which is why we apply these timelines to be fair to all guests and our guides.
🚐 Small Group Tour
- 24+ hours before tour: Full refund
- Less than 24 hours before tour: No refund
- No-show: No refund
👑 Private Premium Tour
- 48+ hours before tour: Full refund
- 24–48 hours before tour: 50% refund
- Less than 24 hours: No refund
🌤️ Weather & Unforeseen Circumstances
If we cancel the tour due to extreme weather or safety concerns, you will receive a full refund or the option to reschedule. We will notify you as early as possible.
📞 How to Cancel
To cancel your booking, please contact us immediately using any of the methods below:
Cancellation FAQs
Yes, subject to availability, we are happy to reschedule your tour. Contact us directly to arrange a new date.
Tours run in most weather conditions. In case of severe weather (thunderstorms, blizzards), we will offer a refund or reschedule.
Contact us via phone, WhatsApp, or email with your booking reference number. We process refunds within 5–7 business days.
Yes, but private tours have a 48-hour cancellation window for a full refund. Please contact us directly.
You can cancel anytime up to 24 hours before your tour (48 hours for private tours) for a full refund.
View our small group Niagara Falls tour or explore our private Niagara Falls tour from Toronto.
✨ Ready to plan your Niagara Falls adventure?
Book Your Niagara Falls Tour →Last updated: June 1, 2026